FAQ - PetsSmart Digital Private Limited
Welcome to the FAQ section for PetsSmart Digital Private Limited. Below, you'll find answers to common questions related to our pet products, including biscuits, shampoos, lotions, and moisturizers. If you have any additional questions, feel free to contact our customer service team.
We offer a variety of pet biscuits that cater to different dietary needs and preferences, including grain-free, protein-rich, and dental-care biscuits. These are available for both dogs and cats, and come in multiple flavours and textures.
Yes, our lotions and moisturizers are specifically formulated for pets, using natural and hypoallergenic ingredients. They are safe for pets with sensitive skin and are free from harmful chemicals like parabens and artificial fragrances.
We offer shampoos that address various pet grooming needs, such as:
- Anti-flea and tick shampoos
- Hypoallergenic shampoos for sensitive skin
- Moisturizing shampoos for dry coats
- Medicated shampoos for skin issues
- Deodorizing shampoos for freshening up your pet's coat
Yes, we have specially formulated pet moisturizers designed to soothe and hydrate dry or flaky skin. Our products contain natural ingredients like aloe vera and oatmeal, which help restore skin moisture and reduce irritation.
Pet Food Related Questions
For puppies and kittens, we offer soft, easy-to-chew biscuits that are gentle on their developing teeth. These are enriched with vitamins and minerals to support healthy growth and development.
Yes, we carry hypoallergenic biscuits made from limited ingredients and free from common allergens like wheat, soy, and artificial additives. Always consult your veterinarian to find the best option for your pet with allergies.
Yes, we provide a range of grain-free biscuits as well as natural, organic biscuits made with non-GMO ingredients to suit the dietary needs of pets who may be sensitive to grains.
Pet Shampoo & Lotion Related Questions
We offer medicated shampoos and lotions specifically designed for PETs These products contain soothing ingredients like oatmeal and aloe vera, which help reduce irritation and promote healing.
The frequency depends on your pet's skin condition. For pets with dry or irritated skin, you may need to apply moisturizer daily or as recommended by your vet. For general use, weekly application is usually sufficient to keep the skin hydrated.
Yes, our shampoos, lotions, and moisturizers are formulated to be suitable for all breeds. We offer products that cater to specific needs, such as long-haired breeds or pets with sensitive skin.
Shipping & Delivery
Standard shipping takes 3-7 business days, depending on your location. We also offer expedited shipping for an additional fee. For more information, check out our Shipping Policy page.
Currently, we ship within India only, but we are working on expanding our services to international locations. Stay tuned for updates!
